1. Our Goal
We continually improve the website with reference to widely recognized accessibility principles, focusing on perceivability, operability, understandability, and compatibility throughout design, development, and content maintenance.
2. Current Support
The website currently includes the following accessibility features:
- Semantic headings, navigation, buttons, form labels, and carousel descriptions;
- Keyboard-operable primary navigation, shopping bag, product selection, and carousel controls;
- Visible focus styles, status text, and form error messages;
- Alternative text for important images and visual areas;
- Support for reduced-motion system preferences and responsive desktop and mobile layouts.
3. Known Limitations
Some decorative visual content, third-party payment pages, or older browsers may provide a different experience. Third-party providers maintain the accessibility of their own services.
When issues are identified, we prioritize fixes according to impact, with particular attention to browsing, shopping, checkout, and client-service flows.
4. Alternative Access
If you cannot access content or complete an action, Client Services can help provide product information, order support, or another practical alternative.
5. Feedback
When sending feedback, include the page URL, device or assistive technology used, the issue encountered, and the expected result whenever possible. This helps us identify and improve the experience more quickly.